• Order with Express Shipping to get your order delivered in 3 - 5 working days (includes making time) • Order with Standard Shipping to get your order delivered in 6 - 8 working days (includes making time)

After your order is complete, you will receive an SMS with an upload link to submit your photos. Alternatively, you can visit the "Send Photos" section on the website.

For express shipping, we will ship your parcel within 24 hours of receiving the order. For standard shipping, your order will take 2–3 business days to process before shipment.

Express Shipping: 2–3 business days after shipment Standard Shipping: 3–5 business days after shipment

While we don't currently offer the option to add notes to your order, we do have a cute vintage mini message bottle that comes with a secret message scroll perfect for writing heartfelt messages to your loved ones.

We take your photo privacy seriously. After creating your product, we delete your images from our system within 24 hours. We never share customer photos on social media. Your trust and privacy matter most to us.

We offer exclusive customer support Monday through Saturday from 10:00 AM to 6:00 PM. You can reach out to us through WhatsApp for communication. For more information, please check our Contact Us page.