• OVER 7 LAKH + HAPPY CUSTOMERS • ARTISINAL HANDMADE GIFTS • SATISFACTION GUARANTEED • OVER 7 LAKH + HAPPY CUSTOMERS • ARTISINAL HANDMADE GIFTS • SATISFACTION GUARANTEED
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FAQ
• Order with Standard Shipping by Wed, Feb 5 - 7 at 11:59pm IST to get your order in time for the Valentine's. • Order with Express Shipping by Sat, Feb 8 - 10 at 11:59pm IST to get your order in time for the Valentine's.
Once you place your order, please allow for 2-3 business days (Depending on your shipment choice) for your order to process for shipment. As soon as your order ships, you will receive a tracking link that contains your order’s up-to-date location status. Your tracking link can also be found on your account page under the “My Orders” tab.
Once you place your order, please allow for 2-3 business days for your order to process for shipment. As soon as your order ships, you will receive a tracking link that contains your order’s up-to-date location status. Once shipped, please allow 3-8 business days for your order to be delivered. We also offer express shipping for additional fees, in case you need to expedite your order!
Standard Shipping: Once shipped, please allow 3-5 business days for your order to be delivered Express Shipping: Once shipped, please allow 2-3 business days for your order to be delivered You'll also be receiving a shipping confirmation email to track your order!
While we don't currently offer the option to add notes to your order, we do have a cute vintage mini message bottle that comes with a secret message scroll—perfect for writing heartfelt messages to your loved ones.
In case you missed uploading images during ordering, you can find the "Send Photos" option on our website. Simply use your order ID and email address to log in, upload the pictures, and our team will take care of the rest.
We take your photo privacy seriously. After creating your personalized product, we delete your images from our system immediately. We never share customer photos on social media. Your trust and privacy matter most to us.
We offer exclusive customer support Monday through Saturday from 10:00 AM to 6:00 PM. You can reach out to us through all three modes (e-mail, phone and whatsapp ) of communication. For more information, please check our Contact Us page.